Shipping Policy
At Kitchen's Pantry, we work hard to get your order to you as quickly as possible. Here is everything you need to know about how we ship.
📦 Order Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed the next working day.
🚚 Delivery Time
| Location | Estimated Delivery |
|---|---|
| Rawalpindi & Islamabad | 1 – 2 working days |
| Lahore, Karachi, Peshawar | 3 – 4 working days |
| Other cities across Pakistan | 4 – 5 working days |
| Remote areas | 5 – 7 working days |
💰 Shipping Charges
| Order Value | Shipping Cost |
|---|---|
| Above Rs. 2,500 | FREE |
| Below Rs. 2,000 | Rs. 150 flat fee |
📬 Courier Partners We ship through trusted couriers including TCS, Leopards, and Trax. Once your order is dispatched, you will receive a tracking number on WhatsApp or SMS.
💵 Cash on Delivery (COD) Yes! COD is available on all orders across Pakistan. No advance payment needed.
📦 Packaging All items are carefully packed to prevent damage during transit. Fragile kitchen items are bubble-wrapped for extra protection.
⚠️ Important Notes
- Delivery times may be longer during Eid, public holidays, or bad weather
- Please make sure your address and phone number are correct at checkout
- If your order is delayed, contact us on WhatsApp and we will check immediately
Questions about your delivery? WhatsApp us at 03176989873